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Remove the Audio / Video buttons on the 'web cam' preview in tests#297

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Please can you remove the Audio / Video buttons on the ‘web cam’ preview in tests. This will prevent the users from turning off audio and video during the tests.

The user is made fully aware that taking the test requires audio and video, which they first approve. So there is no need to show this functionality to testers. As a usability tester we need to make sure that functionality like this can’t be just turned off during a test. Please remove these buttons and we will be very grateful

3 years ago
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Seconding that. I just created a similar ticket, which I’m now goign to delete. We have a huge percentage of failed recordings which we’ve never experienced with any other tool. It’s a big usability fault.

2 years ago

By enabling the “Make Video Shoots mandatory” option, the study participants do not see the 2 icons.

a year ago
Changed the status to
Completed
a year ago